"Customer Satisfaction" Quotes . Top 29 Short Quotes About "Customer Satisfaction"

"What's Your Purple Goldfish? busts a myth and reveals a simple truth about customer service. Stan uncovers the recipe for creating signature added value that increases customer satisfaction and drives positive word of mouth."

--- Barry Moltz

#Purple #Customer Satisfaction #Values

"The Malcolm Baldrige National Quality Award, which highlights customer satisfaction, workforce empowerment, and increased productivity, has come to symbolize America's commitment to excellence."

--- William J. Clinton

#Highlights #Customer Satisfaction #Customers

"Well done is better than well said."

--- Benjamin Franklin

#Success #Customer Experience #Math

"The longer you wait, the harder it is to provide outstanding customer service."

--- Bill Davidow

#Customer Experience #Great Service #Inspirational Service

"Your most unhappy customers are your greatest source of learning."

--- Bill Gates

#Customer Success #Customer Experience #Humorous

"In business, the idea of measuring what you are doing, picking the measurements that count like customer satisfaction and performance... you thrive on that."

--- Bill Gates

#Success #Measurement #Customer Satisfaction

"Every day were saying, 'How can we keep this customer happy?' How can we get ahead in innovation by doing this, because if we don't, somebody else will."

--- Bill Gates

#Money #Customer Satisfaction #Customers

"Do what you do so well that they will want to see it again and bring their friends."

--- Walt Disney

#Customer Experience #Inspirational Service #Service Business

"Everyone is in the business of customer satisfaction.Wh o are your customers and how are they doing?"

--- Brian Tracy

#Customer Satisfaction #Customers #Satisfaction

"IF YOUR JOB IS CUSTOMER SATISFACTION, YOUR REAL JOB TITLE IS PROBLEM SOLVER."

--- Brian Tracy

#Real Jobs #Customer Satisfaction #Customers

"Customer service shouldn't just be A department, it should be the entire company."

--- Tony Hsieh

#Focus In Business #Inspirational Service #Customer Satisfaction

"Nobody cares how much you know, until they know how much you care."

--- Theodore Roosevelt

#Empathy #Servant Leader #Media Training

"Loyal customers, they don't just come back, they don't simply recommend you, they insist that their friends do business with you."

--- Chip R. Bell

#Inspirational Service #Customer Satisfaction #Customers

"A lot of people have fancy things to say about customer service, but it's just a day-in, day-out, ongoing, never-ending, persevering, compassionate kind of activity."

--- Christopher McCormick

#People #Ongoing #Customer Satisfaction

"Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves"

--- Steve Jobs

#Realizing #Customer Experience #Great Service

"A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets."

--- Steve Jobs

#Great Service #Economy #Customer Satisfaction

"Employees are given the chance to help shape their company by participating in a company-wide communications program making suggestions on waste reduction, environmental improvement, customer satisfaction, quality improvement, and safety issues."

--- Stephen Covey

#Wide #Shapes #Customer Satisfaction

"You can make more friends in two months by becoming interested in other people than you can in two years by trying to get other people interested in you."

--- Dale Carnegie

#People #Friendship #Two Months

"Of course if you are launching a new business you can thinking about revenues, profits, and so on, but metrics such as customer satisfaction or employee retention might be meaningful if you are focusing more internally."

--- Scott D. Anthony

#Thinking #Might #New Business

"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else."

--- Sam Walton

#Customer Experience #Money #Boss Day

"The goal as a company is to have customer service that is not just the best, but legendary."

--- Sam Walton

#Inspirational Service #Customer Satisfaction #Customers

"There is only one boss. The customer."

--- Sam Walton

#Customer Experience #Great Service #Boss Day

"Customer service is the new marketing."

--- Derek Sivers

#Great Service #Customer Satisfaction #Customers

"The single most important thing is to make people happy. If you are making people happy, as a side effect, they will be happy to open up their wallets and pay you."

--- Derek Sivers

#People #Effects #Customer Experience

"Customers don't expect you to be perfect. They do expect you to fix things when they go wrong."

--- Don Porter

#Customer Experience #Centre #Great Service

"The first step in exceeding your customer's expectations is to know those expectations."

--- Roy H. Williams

#Steps #Exceed #First Steps

"Spend a lot of time talking to customers face to face. You'd be amazed how many companies don't listen to their customers."

--- Ross Perot

#Customer Experience #Great Service #Inspirational Service

"I have observed several hundred salespeople who were taught to use deceptive practices like 'bait and switch' and encouraged to play negotiation games with customers. They were so stressed by this behavior that they suffered from a high incidence of alcohol and substance abuse, divorce, job-jumping, and low productivity. In the same industry, I have observed countless people who had been taught to sell with high integrity. Ironically, their customer satisfaction, profit margins, and salesperson retention were significantly higher."

--- Ron Willingham

#People #Deceptive #Incidence

"In the world of Internet Customer Service, it's important to remember your competitor is only one mouse click away."

--- Douglas A. Warner III

#Inspirational Service #Competitors #Service Business

29 "Customer Satisfaction" Quotes